{"id":3,"date":"2019-04-01T12:45:39","date_gmt":"2019-04-01T11:45:39","guid":{"rendered":"https:\/\/lorrainesilver.com\/?page_id=3"},"modified":"2019-09-03T11:38:02","modified_gmt":"2019-09-03T10:38:02","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/lorrainesilver.com\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; next_background_color=&#8221;#ffffff&#8221; _builder_version=&#8221;3.27&#8243; background_image=&#8221;https:\/\/lorrainesilver.com\/wp-content\/uploads\/2019\/08\/Lorraine-Dark-Service-Discography-3.jpg&#8221; background_position=&#8221;center_right&#8221; custom_padding=&#8221;137px||181px||false|&#8221; custom_padding_phone=&#8221;90px||57px||false|false&#8221; bottom_divider_style=&#8221;arrow2&#8243; background_last_edited=&#8221;on|phone&#8221; background_image_tablet=&#8221;https:\/\/lorrainesilver.com\/wp-content\/uploads\/2019\/08\/Lorraine-Dark-Service-Discography-3.jpg&#8221; background_enable_image_tablet=&#8221;on&#8221; background_position_phone=&#8221;center&#8221; locked=&#8221;off&#8221; fb_built=&#8221;1&#8243; _i=&#8221;0&#8243; _address=&#8221;0&#8243;][et_pb_row _builder_version=&#8221;3.26.7&#8243; background_color=&#8221;rgba(0,0,0,0)&#8221; max_width=&#8221;80%&#8221; _i=&#8221;0&#8243; _address=&#8221;0.0&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.26.7&#8243; _i=&#8221;0&#8243; _address=&#8221;0.0.0&#8243;][et_pb_text _builder_version=&#8221;3.27.4&#8243; text_font=&#8221;Poppins Bold||||||||&#8221; text_text_color=&#8221;#ffffff&#8221; text_font_size=&#8221;55px&#8221; header_font=&#8221;Poppins|||on|||||&#8221; header_text_color=&#8221;#ffffff&#8221; header_font_size=&#8221;64px&#8221; custom_margin=&#8221;-40px||||false|false&#8221; hover_enabled=&#8221;0&#8243; header_text_align_tablet=&#8221;center&#8221; header_text_align_phone=&#8221;center&#8221; header_text_align_last_edited=&#8221;on|tablet&#8221; header_font_size_phone=&#8221;40px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; text_orientation_tablet=&#8221;center&#8221; text_orientation_phone=&#8221;center&#8221; text_orientation_last_edited=&#8221;on|phone&#8221; text_text_align=&#8221;left&#8221; _i=&#8221;0&#8243; _address=&#8221;0.0.0.0&#8243;]<h1>Privacy<\/h1>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;3.22&#8243; _i=&#8221;0&#8243; _address=&#8221;0&#8243; custom_padding=&#8221;0px||98px|||&#8221;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; _i=&#8221;0&#8243; _address=&#8221;0.0&#8243; custom_padding=&#8221;0px|||||&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; _i=&#8221;0&#8243; _address=&#8221;0.0.0&#8243; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;3.27.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; hover_enabled=&#8221;0&#8243; _i=&#8221;0&#8243; _address=&#8221;0.0.0.0&#8243;]<p><\/p>\n<p><strong><span class=\"s2\">1. Introduction<\/span><\/strong><\/p>\n<p class=\"p1\"><span class=\"s2\">1.1\u00a0We are committed to safeguarding the privacy of our website visitors and service users.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">1.2\u00a0This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">1.3\u00a0We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.\u00a0<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">1.5\u00a0In this policy, \u201cwe\u201d, \u201cus\u201d and \u201cour\u201d refer to Lorraine Silver.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\"><b>2. How we use your personal data<\/b><\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">2.1\u00a0In this Section 2 we have set out:<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">(a)\u00a0the general categories of personal data that we may process;<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">(b)\u00a0in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">(c)\u00a0the purposes for which we may process personal data; and<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">(d)\u00a0the legal bases of the processing.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">2.2\u00a0We may process data about your use of our website and services (\u201c<b>usage data<\/b>\u201c). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is [our analytics tracking system]. This usage data may be processed for the purposes of analysing the use of the website and services.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">2.3\u00a0We may process your account data (\u201c<b>account data<\/b>\u201c). The account data may include your name, email address and telephone number. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is consent.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">2.6\u00a0We may process information contained in any enquiry you submit to us regarding goods and\/or services (\u201c<b>enquiry data<\/b>\u201c). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and\/or services to you. The legal basis for this processing is consent]<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">2.7\u00a0We may process information relating to our customer relationships, including customer contact information (\u201c<b>customer relationship data<\/b>\u201c). The customer relationship data may include your name, your contact details, telephone and information contained in communications between us and you or your employer. The customer relationship data may be processed for the purposes of managing our relationships with customers, communicating with customers, keeping records of those communications and promoting our products and services to customers. The legal basis for this processing is consent.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">2.10\u00a0We may process information that you provide to us for the purpose of subscribing to our email notifications and\/or newsletters (\u201c<b>notification data<\/b>\u201c). The notification data may be processed for the purposes of sending you the relevant notifications and\/or newsletters. The legal basis for this processing is consent.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">2.11\u00a0We may process information contained in or relating to any communication that you send to us (\u201c<b>correspondence data<\/b>\u201c). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">2.13\u00a0We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">2.14\u00a0We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">2.15\u00a0In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">2.16\u00a0Please do not supply any other person\u2019s personal data to us, unless we prompt you to do so.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\"><b>The personal information we collect and use: Information Collected By Us<\/b><\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">In the course of conducting business with you we collect some or all of the following personal information when you provide it to us:<\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li1\"><span class=\"s3\"><\/span><span class=\"s2\">Contact information (such as name, postal or e-mail address, and phone number)<\/span><\/li>\n<li class=\"li1\"><span class=\"s3\"><\/span><span class=\"s2\">Your professional information (such as job title, department and name of organization)<\/span><\/li>\n<li class=\"li1\"><span class=\"s3\"><\/span><span class=\"s2\">Bank Account information<\/span><\/li>\n<li class=\"li1\"><span class=\"s3\"><\/span><span class=\"s2\">Subscription details<\/span><\/li>\n<li class=\"li1\"><span class=\"s3\"><\/span><span class=\"s2\">Payment account information<\/span><\/li>\n<li class=\"li1\"><span class=\"s3\"><\/span><span class=\"s2\">Content you provide<\/span><\/li>\n<li class=\"li2\"><span class=\"s3\"><\/span><span class=\"s2\">Details of other professional organisations acting on your behalf (such as accountants or solicitors)<\/span><\/li>\n<li class=\"li1\"><span class=\"s3\"><\/span><span class=\"s2\">Title information obtained from the Land Register<\/span><\/li>\n<li class=\"li1\"><span class=\"s3\"><\/span><span class=\"s2\">Information about your use of our websites<\/span><\/li>\n<\/ul>\n<p class=\"p1\"><span class=\"s2\"><b>3. Providing your personal data to others<\/b><\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">3.1\u00a0We may be required to share your data with third parties with the following categories of recipients:<\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li1\"><span class=\"s2\">Contractors and other professional bodies from time to time engaged on behalf of our clients, including Solicitors if we need to invoke our debt collection process.<\/span><\/li>\n<li class=\"li1\"><span class=\"s2\">IT service providers who collect and process personal data on our behalf (acting as Data Processors); including (but not limited to) Microsoft; Nasstar.<\/span><\/li>\n<li class=\"li1\"><span class=\"s2\">third party ISO 9001 Audit supplier, and<\/span><\/li>\n<li class=\"li1\"><span class=\"s2\">where relevant to an individual instruction or project, information may be shared with relevant third party consultants and suppliers.<\/span><\/li>\n<\/ul>\n<p class=\"p1\"><span class=\"s2\"><b>4.International transfers of your personal data<\/b><\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">4.1\u00a0The hosting facilities for our website are situated in\u00a0Europe<i>.<\/i><\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">It is not intended that your information be transferred outside the European Economic Area (EEA), but if it is, mechanisms approved by the European Commission or the Information Commissioner\u2019s Office (ICO) will be put in place prior to us processing your information. Where required we will also obtain your consent.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">4.2\u00a0You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\"><b>5. Retaining and deleting personal data<\/b><\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">5.1\u00a0This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">5.2\u00a0Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">5.3\u00a0We will retain your personal data as follows:<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">(a)\u00a0We will only keep your personal data:<\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li1\"><span class=\"s3\"><\/span><span class=\"s2\">for as long as we need to in order to fulfil the purposes for which it was collected, and<\/span><\/li>\n<li class=\"li1\"><span class=\"s3\"><\/span><span class=\"s2\">for as long as we are required to keep it by law<\/span><\/li>\n<li class=\"li1\"><span class=\"s3\"><\/span><span class=\"s2\">for as long as we are required to keep it by our governing bodies<\/span><\/li>\n<\/ul>\n<p class=\"p1\"><span class=\"s2\">5.5\u00a0Notwithstanding the other provisions of this Section 5, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\"><b>6. Amendments<\/b><\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">6.1\u00a0We may update this policy from time to time by publishing a new version on our website.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">6.2\u00a0You should check this page occasionally to ensure you are happy with any changes to this policy.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">6.3\u00a0We may notify you of significant changes to this policy by email or through the private messaging system on our website.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\"><b>7. Your rights<\/b><\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">7.1\u00a0In this Section 7, we have summarised the rights that you have under data protection law.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">7.2\u00a0Your principal rights under data protection law are:<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">(a)\u00a0the right to be informed;<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">(b) the right to access;<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">(b)\u00a0the right to rectification;<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">(c)\u00a0the right to erasure;<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">(d)\u00a0the right to restrict processing;<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">(e)\u00a0the right to object;<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">(f)\u00a0the right to data portability;<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">(g)\u00a0rights in relation to automated decision making and profiling<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">7.2.1\u00a0Right to Information: You have the right to clear and concise information about everything we do with your personal data. This encompasses the contents of this privacy notice.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">7.2.2 Right to Access: You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">7.2.3\u00a0Right to Rectification: You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">7.2.4\u00a0Right to Erasure: In some circumstances, you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">7.2.5\u00a0Right to Restrict Processing: In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">7.2.6\u00a0Right To Object: You have the right to object to our processing of your personal data;<\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li1\"><span class=\"s3\"><\/span><span class=\"s2\">on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.<\/span><\/li>\n<li class=\"li1\"><span class=\"s3\"><\/span><span class=\"s2\">for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.<\/span><\/li>\n<li class=\"li1\"><span class=\"s3\"><\/span><span class=\"s2\">for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.<\/span><\/li>\n<\/ul>\n<p class=\"p1\"><span class=\"s2\">7.2.7 Right to Data Portability: To the extent that the legal basis for our processing of your personal data is:<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">(a) consent; or<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">(b) that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract,<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">7.2.8 Rights in relation to automated decision making including profiling: We do not use any form of automated decision making in our business.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">However, we can only carry out solely automated decision-making or profiling with legal or similarly significant effects if the decision is:<\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li1\"><span class=\"s3\"><\/span><span class=\"s2\">necessary for entering into or performance of a contract between us and you;<\/span><\/li>\n<li class=\"li1\"><span class=\"s3\"><\/span><span class=\"s2\">authorised by law; or<\/span><\/li>\n<li class=\"li1\"><span class=\"s3\"><\/span><span class=\"s2\">based on your explicit consent.<\/span><\/li>\n<\/ul>\n<p class=\"p1\"><span class=\"s2\">You have the right to object, challenge and\/or request a review of such decisions.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">7.3 You also have the following rights;<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">7.3.1\u00a0Right to make a complaint to the Supervisory Authority: If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with the supervisory authority, the Information Commissioner\u2019s Office (ICO) for the United Kingdom. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">7.3.2 Right to Withdraw Consent:\u00a0To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">7.4\u00a0You may exercise any of your rights in relation to your personal data by written notice to us.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\"><b>8. About Cookies<\/b><\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">8.1\u00a0A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">8.2\u00a0Cookies may be either \u201cpersistent\u201d cookies or \u201csession\u201d cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">8.3\u00a0Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\"><b>9. Cookies that we use<\/b><\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">9.1\u00a0We use cookies for the following purposes:<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">(a)\u00a0authentication \u2013 we use cookies to identify you when you visit our website and as you navigate our website;<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">(b)\u00a0security \u2013 we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally cookies.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">(c)\u00a0analysis \u2013 we use cookies to help us to analyse the use and performance of our website and services<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">(d)\u00a0cookie consent \u2013 we use cookies to store your preferences in relation to the use of cookies more generally<\/span><\/p>\n<p class=\"p4\"><span class=\"s2\"><b>List of cookies used on the Lorraine Silver website<\/b><\/span><\/p>\n<table cellspacing=\"0\" cellpadding=\"0\" class=\"t1\">\n<tbody>\n<tr>\n<td valign=\"top\" class=\"td1\">\n<p class=\"p5\"><span class=\"s4\"><b>Cookie<\/b><\/span><\/p>\n<\/td>\n<td valign=\"top\" class=\"td2\">\n<p class=\"p5\"><span class=\"s4\"><b>Use<\/b><\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\" class=\"td3\">\n<p class=\"p6\"><span class=\"s4\">__utma<\/span><\/p>\n<\/td>\n<td valign=\"top\" class=\"td4\">\n<p class=\"p6\"><span class=\"s4\">Google Analytics cookie; tracks the number of times you have visited the site<\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\" class=\"td5\">\n<p class=\"p6\"><span class=\"s4\">__utmb and\u00a0 __utmc<\/span><\/p>\n<\/td>\n<td valign=\"top\" class=\"td6\">\n<p class=\"p6\"><span class=\"s4\">Google Analytics cookies; work together to calculate how long you have spent on the website in each session<\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\" class=\"td5\">\n<p class=\"p6\"><span class=\"s4\">__utmz<\/span><\/p>\n<\/td>\n<td valign=\"top\" class=\"td6\">\n<p class=\"p6\"><span class=\"s4\">Google Analytics cookie; tracks what search engine you have visited the site from and which search terms you used to find the website<\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\" class=\"td5\">\n<p class=\"p6\"><span class=\"s4\">_ga<\/span><\/p>\n<\/td>\n<td valign=\"top\" class=\"td6\">\n<p class=\"p6\"><span class=\"s4\">Used to distinguish users<\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\" class=\"td5\">\n<p class=\"p6\"><span class=\"s4\">_gid<\/span><\/p>\n<\/td>\n<td valign=\"top\" class=\"td6\">\n<p class=\"p6\"><span class=\"s4\">Used to distinguish users<\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\" class=\"td5\">\n<p class=\"p6\"><span class=\"s4\"><span>_gac_&lt;property-id&gt;<\/span><\/span><\/p>\n<\/td>\n<td valign=\"top\" class=\"td6\">\n<p class=\"p6\"><span class=\"s4\"><span>Contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out.<\/span><\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p class=\"p1\"><span class=\"s2\"><b>10. Cookies used by our service providers<\/b><\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">10.1\u00a0Our service providers use cookies and those cookies may be stored on your computer when you visit our website.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">10.2\u00a0Google Analytics: This is an analytics service provided by Google, Inc. USA. Information generated by cookies about your use of our website will be transmitted to and stored by Google on servers in the United States.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">Google will use your information;<\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li1\"><span class=\"s3\"><\/span><span class=\"s2\">To evaluate your use of our website,<\/span><\/li>\n<li class=\"li1\"><span class=\"s3\"><\/span><span class=\"s2\">Create reports on website activity for us and<\/span><\/li>\n<li class=\"li1\"><span class=\"s3\"><\/span><span class=\"s2\">Provide other services relating to website activity and internet usage.<\/span><\/li>\n<\/ul>\n<p class=\"p1\"><span class=\"s2\">Google may also transfer your information to third parties;<\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li1\"><span class=\"s3\"><\/span><span class=\"s2\">where required to do so by law, or<\/span><\/li>\n<li class=\"li1\"><span class=\"s3\"><\/span><span class=\"s2\">where such third parties process the information on Google\u2019s behalf.<\/span><\/li>\n<\/ul>\n<p class=\"p1\"><span class=\"s2\">Google\u2019s privacy policy is available at:\u00a0<a href=\"https:\/\/www.google.com\/policies\/privacy\/\"><span class=\"s5\">https:\/\/www.google.com\/policies\/privacy\/<\/span><\/a><\/span><\/p>\n<p class=\"p1\"><span class=\"s2\"><b>11. Managing cookies<\/b><\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">11.1\u00a0Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:<\/span><\/p>\n<p class=\"p7\"><span class=\"s6\">(a)\u00a0<a href=\"https:\/\/support.google.com\/chrome\/answer\/95647?hl=en\"><span class=\"s5\">https:\/\/support.google.com\/chrome\/answer\/95647?hl=en<\/span><\/a>\u00a0(Chrome);<\/span><\/p>\n<p class=\"p7\"><span class=\"s6\">(b)\u00a0<a href=\"https:\/\/support.mozilla.org\/en-US\/kb\/enable-and-disable-cookies-website-preferences\"><span class=\"s5\">https:\/\/support.mozilla.org\/en-US\/kb\/enable-and-disable-cookies-website-preferences<\/span><\/a>\u00a0(Firefox);<\/span><\/p>\n<p class=\"p7\"><span class=\"s6\">(c)\u00a0<a href=\"https:\/\/www.opera.com\/help\/tutorials\/security\/cookies\/\"><span class=\"s5\">https:\/\/www.opera.com\/help\/tutorials\/security\/cookies\/<\/span><\/a>\u00a0(Opera);<\/span><\/p>\n<p class=\"p7\"><span class=\"s6\">(d)\u00a0<a href=\"https:\/\/support.microsoft.com\/en-gb\/help\/17442\/windows-internet-explorer-delete-manage-cookies\"><span class=\"s5\">https:\/\/support.microsoft.com\/en-gb\/help\/17442\/windows-internet-explorer-delete-manage-cookies<\/span><\/a>\u00a0(Internet Explorer);<\/span><\/p>\n<p class=\"p7\"><span class=\"s6\">(e)\u00a0<a href=\"https:\/\/support.apple.com\/kb\/PH21411\"><span class=\"s5\">https:\/\/support.apple.com\/kb\/PH21411<\/span><\/a>\u00a0(Safari); and<\/span><\/p>\n<p class=\"p7\"><span class=\"s6\">(f)\u00a0<a href=\"https:\/\/privacy.microsoft.com\/en-us\/windows-10-microsoft-edge-and-privacy\"><span class=\"s5\">https:\/\/privacy.microsoft.com\/en-us\/windows-10-microsoft-edge-and-privacy<\/span><\/a>\u00a0(Edge).<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">11.2\u00a0Blocking all cookies will have a negative impact upon the usability of many websites.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">11.3\u00a0If you block cookies, you will not be able to use all the features on our website.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\"><b>12. Contact details<\/b><\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">12.1\u00a0This website is owned and operated by Lorraine Silver<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">12.2\u00a0You can contact us:<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">(a)\u00a0by post to our head office address: \u2013<\/span><\/p>\n<p class=\"p8\">PO Box 1151<br \/> St Albans<br \/> Herts<br \/> AL1 9WB<\/p>\n<p class=\"p1\"><span class=\"s2\">(b)\u00a0using our website contact form;<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">(c)\u00a0by telephone, on the contact number published on our website from time to time; or<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">(d)\u00a0by email, using the email address published on our website from time to time.<\/span><\/p>\n<p class=\"p2\"><span class=\"s2\">12.3 For all data protection matters please use the following email address:<\/span><\/p>\n<p class=\"p2\">barry-collings@btconnect.com<\/p>\n<p class=\"p2\"><span class=\"s2\"><b>13. Complaints<\/b><\/span><\/p>\n<p class=\"p2\"><span class=\"s2\">13.1. Please contact us in the first instance to discuss any concerns.<\/span><\/p>\n<p class=\"p2\"><span class=\"s2\">13.2. If we do not resolve your query to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on;<\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li2\"><span class=\"s3\"><\/span><span class=\"s2\">by phone \u2013 0303 123 1113 or<\/span><\/li>\n<li class=\"li2\"><span class=\"s3\"><\/span><span class=\"s2\">via email \u2013 https:\/\/ico.org.uk\/global\/contact-us\/email\/ or<\/span><\/li>\n<li class=\"li2\"><span class=\"s3\"><\/span><span class=\"s2\">at the Information Commissioner\u2019s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.<\/span><\/li>\n<\/ul>\n<p><\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]","protected":false},"excerpt":{"rendered":"<p>Privacy 1. Introduction 1.1\u00a0We are committed to safeguarding the privacy of our website visitors and service users. 1.2\u00a0This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:heading --><h2>Who we are<\/h2><!-- \/wp:heading --><!-- wp:paragraph --><p>Our website address is: https:\/\/lorrainesilver.com.<\/p><!-- \/wp:paragraph --><!-- wp:heading --><h2>What personal data we collect and why we collect it<\/h2><!-- \/wp:heading --><!-- wp:heading {\"level\":3} --><h3>Comments<\/h3><!-- \/wp:heading --><!-- wp:paragraph --><p>When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor&#8217;s IP address and browser user agent string to help spam detection.<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><p>An anonymised string created from your e-mail address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https:\/\/automattic.com\/privacy\/. After approval of your comment, your profile picture is visible to the public in the context of your comment.<\/p><!-- \/wp:paragraph --><!-- wp:heading {\"level\":3} --><h3>Media<\/h3><!-- \/wp:heading --><!-- wp:paragraph --><p>If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.<\/p><!-- \/wp:paragraph --><!-- wp:heading {\"level\":3} --><h3>Contact forms<\/h3><!-- \/wp:heading --><!-- wp:heading {\"level\":3} --><h3>Cookies<\/h3><!-- \/wp:heading --><!-- wp:paragraph --><p>If you leave a comment on our site you may opt in to saving your name, e-mail address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><p>If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><p>When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select &quot;Remember Me&quot;, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><p>If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.<\/p><!-- \/wp:paragraph --><!-- wp:heading {\"level\":3} --><h3>Embedded content from other websites<\/h3><!-- \/wp:heading --><!-- wp:paragraph --><p>Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><p>These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.<\/p><!-- \/wp:paragraph --><!-- wp:heading {\"level\":3} --><h3>Analytics<\/h3><!-- \/wp:heading --><!-- wp:heading --><h2>Who we share your data with<\/h2><!-- \/wp:heading --><!-- wp:heading --><h2>How long we retain your data<\/h2><!-- \/wp:heading --><!-- wp:paragraph --><p>If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><p>For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.<\/p><!-- \/wp:paragraph --><!-- wp:heading --><h2>What rights you have over your data<\/h2><!-- \/wp:heading --><!-- wp:paragraph --><p>If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.<\/p><!-- \/wp:paragraph --><!-- wp:heading --><h2>Where we send your data<\/h2><!-- \/wp:heading --><!-- wp:paragraph --><p>Visitor comments may be checked through an automated spam detection service.<\/p><!-- \/wp:paragraph --><!-- wp:heading --><h2>Your contact information<\/h2><!-- \/wp:heading --><!-- wp:heading --><h2>Additional information<\/h2><!-- \/wp:heading --><!-- wp:heading {\"level\":3} --><h3>How we protect your data<\/h3><!-- \/wp:heading --><!-- wp:heading {\"level\":3} --><h3>What data breach procedures we have in place<\/h3><!-- \/wp:heading --><!-- wp:heading {\"level\":3} --><h3>What third parties we receive data from<\/h3><!-- \/wp:heading --><!-- wp:heading {\"level\":3} --><h3>What automated decision making and\/or profiling we do with user data<\/h3><!-- \/wp:heading --><!-- wp:heading {\"level\":3} --><h3>Industry regulatory disclosure requirements<\/h3><!-- \/wp:heading -->","_et_gb_content_width":"","footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Privacy Policy - Lorraine Silver<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lorrainesilver.com\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Lorraine Silver\" \/>\n<meta property=\"og:description\" content=\"Privacy 1. 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